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Shipping & Delivery

Last updated: October 20, 2026

AUDELVYN ships to supported destinations worldwide. Available services are confirmed for your address at checkout. Contact support@audelvyn.com with delivery questions.

Stock and dispatch

Orders may be dispatched from our Indiana inventory or directly from supplier facilities in California or China, depending on the item and availability. A US business address does not mean that every order ships from the United States. Cross-border shipments may be subject to destination customs procedures.

Preparation and estimated arrival

We prepare orders within 1 calendar day after payment is accepted. The estimates below run from payment acceptance to delivery and include that preparation day; do not add another day to the total.

Service Shipping charge (USD) Estimated total delivery time
Standard Free 7–10 calendar days
Express $10.99 per order 4–7 calendar days

These are delivery estimates, not a guaranteed arrival date. Destination, payment or address verification, carrier availability, customs, severe weather and public holidays can affect timing. Any different estimate displayed for your address before purchase should be reviewed before ordering.

Carriers and tracking

We use DHL, USPS, UPS or FedEx according to the destination and service. The carrier is selected by AUDELVYN; a particular carrier is not guaranteed. We email shipment confirmation and available tracking details after dispatch. Carrier scans may take time to appear. See Track Your Order.

International charges

Free Standard shipping covers the shipping charge. It does not mean tax-free or duty-free delivery. Unless collected at checkout or explicitly included in the order, destination import duties, local taxes and carrier clearance charges are payable by the recipient where legally applicable. Any charges collected by AUDELVYN will be displayed before payment. Contact us before ordering if you need help understanding the destination's arrangements.

Address changes and cancellations

Please check your address before paying. Contact support@audelvyn.com immediately with the order number if it needs correcting or you wish to cancel. We will confirm whether the order can still be changed or stopped; a change is not guaranteed after carrier handoff.

Delays, missing parcels and damage

If the estimated window passes or a parcel is damaged, missing or marked delivered but cannot be located, contact us promptly. Keep relevant packaging and photos where practical. We will investigate with the carrier and provide the remedy required by your order and applicable law; directing you to a carrier does not remove AUDELVYN's responsibilities.

If we cannot dispatch within the promised processing time, we will notify you with a revised dispatch estimate and give you the option to agree to the delay or cancel for a refund of the unshipped order. You do not have to accept an indefinite delay.


Contact information

AUDELVYN
Email: support@audelvyn.com
Business phone: +1 (317) 217-8953

Business contact address

AUDELVYN
2685 E Main St
Plainfield, IN 46168
United States

For returns, contact customer care for the applicable return address and shipping instructions before sending your parcel.